Order

Order information:

You can place your order via email: info@tellsystem.eu

Needed information:

  • Full name for invoce
  • Exact address for issue
  • Exact address for shipping
  • VAT number
  • Needed data for the relevant custom office

Our proforma invoice method

  • When placing your order, you will be provided with a proforma invoice and get instructions on the correct bank account to pay

Currency

  • We issue your order in EURO

I need an invoice, How do I get it?

  • After you pay a proforma invoice, you automatically get your package that contains the relevant invoice of your order.

Delivery information:

TellSystem Communication has tried to make its shipping and handling prices and policies as fair as possible, so you benefit from our competitive pricing, plus the convenience of delivery to your door.Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within Hungary. If you have an own contracted courier company of course we can manage the shipping with your customer number.

Delivery method:
Your order will only be delivered by courier services.

Delivery cost:
We are in contract with two courier companies, namely TNT and GLS. We choose the cheaper solution.

Delivery time:
The products ordered will be delivered to the requested address regarding the relevant courier company offered shipping time. We inform you about it on the proforma invoice.

Consignment number:
You automatically get it with relevant invoice via e-mail.

Return Policy:

When you receive your shipment, please inspect the packaging carefully, and note with the delivery driver any damage to the packaging at the time. If possible, take pictures and send them to us – and we will assist you in replacing your order. It is important to note, that you must notify us within 2 business days after receipt of damage or missing items from delivery.
Customer is responsible for return freight and will not be refunded original outgoing freight charges unless item is defective or damaged during original outgoing shipment.
Of course, customer satisfaction is always our goal – so don’t hesitate to contact us.